運送政策

Shipping Policy

Processing Time All orders are processed within 1-3 business days after payment confirmation. Processing times may be extended during holidays, and we will notify customers in advance.

Delivery Timeframes

  • Mainland China: 3-7 business days
  • Hong Kong, Macau & Taiwan: 7-14 business days
  • International: 14-21 business days

Shipping Rates

  • Free shipping on Mainland China orders over ¥199; a ¥15 shipping fee applies to orders below this amount.
  • Shipping rates for Hong Kong, Macau, Taiwan, and international orders are calculated based on destination and weight, and will be displayed at checkout.

Order Tracking Once your order has shipped, you will receive an email with your tracking number. You can track your package in real time through the respective courier's website.

Delays Delivery times may be affected by weather conditions, public holidays, or other unforeseen circumstances. If your order exceeds the estimated delivery window, please contact our customer service team.

Contact Us For any shipping-related inquiries, please reach us at [your support email]. We will respond within 1 business day.